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Free standard shipping on orders over $50
Delivery is expected within 5-10 business days to U.S..
At PRISMLOFT, we strive to make sure customer satisfaction is our #1 priority.
All orders can be tracked on our website via our track your order page.
Most orders are processed in 1-3 business days and shipping time takes anywhere from 5-10 business days. As always, if you have any questions about your order, do not hesitate to contact us through our Contact Us page. [please include your order #]
*Due to extremely high demand for our PRISMLOFT, some order may be delayed and we apologize for the inconvenience.
100% payment security.
30-day return and refund policy.
Your privacy and security are our top priorities. We use advanced encryption to protect your payment information, ensuring it is 100% secure.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@prismloft.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@prismloft.com
Creating custom merchandise can take up to 5 days.
Custom merchandise does not apply to returns and refunds.
PRISMLOFT has a large number of order requirements every day, we prioritize our orders in the order in which they are placed. We promise to ship within 72 hours of receiving your order.
We will do our best to create custom merchandise and may contact you by mail support@prismloft.com before making them. Once custom merchandise have been made, it will not be possible to sell again, non-quality issues, custom merchandise do not apply to return and exchange and refund service regulations.Thanks for your understanding.
You can view the shipping information in My Order, If you have any questions, you can click on online chat or email to contact support@prismloft.com and we will respond within 24 hours.
1. Visible: A transparent oven that allows you to check the frying situation at any time.
2. Large capacity: 10L large capacity, meeting the needs of multiple users.
3. Multi function: integrated baking and air frying, no flipping, 360 degree circulating hot air.
4. Easy to operate: Easy to operate, even beginners can easily learn how to bake.
5. Intelligence: With the characteristics of intelligent interface, intelligent operation, and intelligent temperature control
Specifications:
Control method: touch type
Capacity: 12L
Heating method: electric heating tube heating
Safety function: automatic power outage
Model: KQ0008
Rated voltage: 111V~240V (including)
Rated power: 1350W
Body material: stainless steels
Type of electric frying pan: air frying pan
Product size: 285mm * 315mm * 345mm
Applicable number of people: 4-5
3C Certificate No.: 2023010712526577
Material type: stainless steels
Product classification: air frying pan
Package List:
Air fryer * 1
Note:
Caveats:
1. the first use of the machine will have a small amount of smoke and gas out, is a normal phenomenon, after the use will not reappear;
2. The first time you use the oven, you should set the temperature to the high-temperature gear, preheating 10-15 minutes after removing impurities in the oven;
3. When using tinfoil, please do not let the tinfoil touch the heating tube, which will easily lead to failure;
4. When using the baking net baking, easy to put into the residue tray, so as to avoid food grease dripping in the pan, not conducive to cleaning
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Buy any item and get free shipping for US $19.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Received 2 days before. Well packaged. Bought for less than € 220. Brings a tray collects oils and one with holes where to put the food. And a color triptych with recipes in English. First you have to turn it on for about 20 minutes at full power before first use, and I did. Worked perfectly. Plugged in, it is activated by opening the door. It is very simple to use, even without looking at the instructions, which are in English. In use, alternately indicates the temperature and the remaining time. The light stays on throughout the cooking. I think you need a rectangular silicone tray (Max 20-21cmx17.5 cm) to make better use of its 10-liter capacity. I made two large chicken lugs in a round silicone tray, with spices and no oil, varying between 180 and 200 degrees, and it took about 45 minutes, giving it several laps. They were perfect. Very easy cleaning. I will update shortly. And I hope it will last a lot👍🏾
The price is cheap, but the appearance and function is like a house of 100,000 won. It seems to be okay. The material should be tight.
The product was damaged as soon as I I connected it to the electricity.
It was a very fast delivery and everything as described, thanks to the seller. I recommend it.
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